Card Terms and Conditions
1 The ITALIAN CLUB Program
Using an ITALIAN CLUB Card (the “Card”) will make it easier for you to keep track of and redeem Special Offers and you may be able to access member only benefits (see 'How to register to the ITALIAN CLUB' below).
The ITALIAN CLUB Program is an annual program commencing the 1st of March and expiring the last day of February. Every year both business members and members must register in order to be part of the ITALIAN CLUB program.
2 Member only benefits includes
- You may qualify for other promotions and special benefits that may be offered from time to time ("Other Benefits").
- You will be updated about initiatives and any others events related to Italian things.
Membership to the ITALIAN CLUB Program is free. To register visit the ITALIAN CLUB website at www.italianclub.com.au (the “Website”) or the Italian Week website at www.italianweek.com.au
You can use your Card at the businesses participating to the ITALIAN CLUB program. A list of them will be send to you through a newsletter periodically and it is available on the Website.
3 To Redeem a Special Offer:
Special offers may be redeemed against a purchase from a business participating before its expiry date by presenting your Card before paying for your items.
Special Offers may vary from time to time and will be advertised by a newsletter that you will receive periodically.
Special Offers are not available in conjunction with, or in addition to any other business offer, benefit or promotion, unless otherwise stated.
4 How to Register for the ITALIAN CLUB:
If you wish to become an ITALIAN CLUB member you must first register yourself on www.italianweek.com.au. See "Other Benefits" below for more benefits of becoming a member.
You can also join the ITALIAN CLUB by filling in a membership form in selected venues during Italian Week Events and return by mail.The ITALIAN CLUB and businesses members are not responsible for membership forms lost or unusable. To avoid any inconvenience we suggest registering online.
The ITALIAN CLUB card is nominative and on request it could be asked for an ID document.
The ITALIAN CLUB Card is not transferable, and may only be used by the registered cardholder. It is your responsibility to keep your personal details updated. If your personal details change and you fail to notify us of the change we might not be able to offer or provide to you with the Other Benefits and may need to cancel your Card.
If you no longer wish to be a member of the ITALIAN CLUB program please click the unsubscribe link on an email that you have received from us.
5 Other Benefits:
If you register your Card and shop at a business participating you will qualify for any Other Benefits which may be offered from time to time. Separate terms and conditions will apply to the Other Benefits promotions.
Other Benefits include:
• The ability to automatic entry into prize draw competitions which may be run from time to time.
• Other Benefits also include discounts and exclusive offers from members of the Italian Week.
Other Benefits will accrue to the Card to which they are issued. Other Benefits can only be redeemed by that cardholder and cannot be accessed by any other member.
If at any time you don not wish to receive these Other Benefits from any one of our businesses you can click the unsubscribe link on an email that you have received from us.
6 How to Cancel your Card:
You may cancel your Card either on our Website or by click the unsubscribe link on an email that you have received from us.
If a Card is cancelled any Special Offers or Other Benefits not already redeemed by the Cardholder will be automatically forfeited.
By cancelling your Card, you will stop receiving newsletters from the date of cancellation.
7 Lost, stolen, unusable or damaged Cards:
Keep your Card in a safe place. If your Card is lost, stolen, unusable or damaged you can print it again as many time as you wish as it is nominative and with expiring date.
8 Important information:
By joining the ITALIAN CLUB or using your Card or claiming any benefit under the ITALIAN CLUB program, you will be deemed to have accepted and be participating in ITALIAN CLUB on these Terms and Conditions.
We do not exchange Special Offers or Other Benefits for cash or gift-cards.
Your Card is issued by and remains the property of the ITALIAN CLUB. ITALIAN CLUB reserves the right, at any time without notice, to:
(a) decline to issue Cards;
(b) on reasonable grounds, withdraw or cancel Cards, entitlements to Special Offers or Other Benefits;
(c) terminate a cardholder’s membership in the ITALIAN CLUB Program; or
(d) terminate the ITALIAN CLUB Program.
Reasonable grounds for withdrawal or cancellation include:
(a) any abuse or attempted abuse of the Card or the ITALIAN CLUB Program;
(b) any use or attempted use of a Card, entitlement to a Special Offers or Other Benefits in a manner contrary to these Terms and Conditions;
(c) any reasonable suspicion of dishonesty of a cardholder in connection with the ITALIAN CLUB Program.
Any tampering or defacing or unauthorized use of a Card will render the Card invalid.
9 ITALIAN CLUB is not liable for;
• Any delay in replacing a lost, stolen or damaged Card.
• Any loss, theft or damage to any documentation in the course of post or delivery of that documentation.
• The suspension and/or termination of the ITALIAN CLUB Program or ability for ITALIAN CLUB Program members to enjoy Special Offers or
Others Benefits by the businesses no longer participating.
ITALIAN CLUB and businesses participating to the ITALIAN CLUB program are not liable for each other's acts or omissions.
ITALIAN CLUB respects your privacy. We collect, store and use your personal information in accordance with the Privacy Act 1988.
You consent to Italian Week Pty Ltd using your personal information to operate and provide you with membership benefits of the ITALIAN CLUB Program (including our membership newsletter) and to bring you Other Benefits from Italian Week Pty Ltd. You also consent to Italian Week Pty Ltd using your personal information to assist in planning, developing and researching product and service offerings involving ITALIAN WEEK PTY LTD. For example, we may:
• seek your participation (on a purely voluntary basis) in advertising campaigns, launches, customer testimonials, product tastings and focus groups; and
• seek your feedback on the ITALIAN CLUB Program, ITALIAN CLUB advertising campaigns and ITALIAN CLUB product and service offerings.
We have relationships with third parties to whom we make disclosures of your personal information in connection with such uses. You consent to Italian Week Pty Ltd disclosing your personal information to those with whom we have service arrangements (these may include call centres, mailing houses and printers) and to those with whom we have alliance arrangements, where our disclosure is for the purpose of the above uses to which you consent.
You may access your personal information, by visiting our Website or by calling our Call Centre during business hours or, writing to us at Italian Week Pty Ltd, PO BOX 1198, Stafford, QLD 4053.
11 Changes to Terms and Conditions and Termination:
ITALIAN CLUB reserves the right to change, suspend or terminate these Terms and Conditions, the ITALIAN CLUB program, and any benefits under the ITALIAN CLUB program at any time. ITALIAN CLUB will give advance notice of any such circumstance on our Website or you can obtain such details by calling our Call Centre, allowing you to cancel your ITALIAN CLUB membership within the period of that advance notice. You may do this in the way described at "How to Cancel your Card" above. Where we change the ITALIAN CLUB Terms and Conditions, the ITALIAN CLUB program or any benefits under the ITALIAN CLUB program an updated copy of them will be available on our Website or by telephoning our Call Centre. Continuing to use your Card after the period of advance notice has expired will be deemed acceptance of the amended Terms and Conditions.
12 Complaints and Queries:
If you have any queries or complaints regarding the ITALIAN CLUB program, you should contact us: you can do this by writing to us via the "Contact Us" page of our Website.